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Pre Sale
Inquiry process: Buyer sends inquiry - Business receives inquiry - Clarify customer needs - Business quotation - Product details confirmation -Business confirmation order - Sign contract - Pay advance payment Factory production - Send samples - Batch production - Product outbound quality inspection (supporting third-party quality inspection) -Pay final payment - Factory shipment - Receive goods - Order end -Subsequent after-sales service (establish long-term cooperative relationship)
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On Sale
1. After receiving the product, the customer will conduct a follow-up within 24 hours. Arrange professional technical engineers to guide the installation online, explain the product usage process and maintenance, until the testing is successful and runs smoothly.
2. Conduct a second follow-up visit within 48 hours. Record problems encountered by customers and inform customers of our after-sales service policy.
3. Conduct the third response within a week to inquire about product usage.
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After Sales
We have been continuously improving our technical services and product parts supply facilities.
Whether in the project planning stage or after equipment sales, we can also provide technical services and spare parts services for equipment.
Our after-sales service hotline and sales and technical service hotline are available for you 24 hours a day
